At Accent Wall Decor, we're committed to getting your beautiful accent wall pieces to you quickly and safely. Please review the information below regarding our shipping policies and procedures. We ship nationwide from our Lancaster, Montana location.
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We strive to offer competitive rates and partner with reputable shipping carriers to ensure efficient delivery. You will see the exact shipping cost before finalizing your purchase.
Most orders are processed and shipped within 2-5 business days. Transit times vary depending on your location and the selected shipping method. You will receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow additional time for delivery during peak seasons (e.g., holidays).
We currently use a combination of reputable shipping carriers, including [List Carriers Here, e.g., UPS, FedEx, USPS]. The specific carrier used will depend on your location and the size/weight of your order.
Once your order ships, you will receive an email containing a tracking number. You can use this number to track your package's progress on the carrier's website.
In the unlikely event that your package arrives damaged or is lost in transit, please contact us immediately at [email protected] or call us at 1-317-963-0995 within 48 hours of receiving your delivery confirmation. Please provide your order number and photos of the damaged package or proof of non-delivery. We will work with you to resolve the issue promptly.
At this time, we only ship within the United States. We are exploring options to expand our international shipping in the future.
If you have any questions or concerns regarding shipping, please don't hesitate to contact us.